The Disco Collective

Building a destination for shopper discovery.

Shoppers discovered new products only in Disco's post-purchase experience, a long scrolling list shown after checkout. They wanted more. We shaped The Disco Collective: a place for shoppers to discover brands beyond checkout. Research-grounded, prototyped, tested. Discovery as a destination, not a moment.

Role:

Led research, product strategy, and end-to-end design

Date:

Feb ’23–May ’23

Mobile discovery flow for The Disco Collective showing the home page, category view, and brand page. Demonstrates how the redesigned browsing experience introduced clearer structure, brand context, and smoother navigation to support ecommerce discovery and shopper engagement beyond the post-purchase moment.

The Show More signal

A Show More button sat at the bottom of Disco's post-purchase page. Shoppers tapped it more than they clicked individual products. Click-through stayed near 0.3%; Show More ran several times higher.

The page wasn't built for that demand.

Three needs surfaced

We prototyped the destination and tested it with shoppers, focused on what made each brand worth the click. Three needs surfaced. Categories needed to make sense at a glance. Transitions between related brands needed to feel smoother. Details needed to surface before the click.

These weren't preferences. They were what discovery needed to work.

What we had to rethink

Testing also broke several assumptions about how shoppers behaved.

Shoppers browsed first, used search only after they had direction, and wanted context before committing. Discounts reinforced interest but didn't drive exploration on their own.

Discovery was slower and more deliberate than we'd assumed.

Diagram showing the original Disco brand setup and onboarding flow. Highlights UX friction points such as unclear paths, off-platform steps, and support-heavy actions. Used to identify system-level pain points and guide the redesign toward a scalable, self-serve onboarding experience for brands.

Destination, not directory

We reframed The Disco Collective from a directory into a destination.

Discovery couldn't stay tied to the checkout moment. The slow, deliberate process shoppers wanted needed a place of its own.

The MVP focused on the basics: brand-led discovery, context surfaced before the click, and routes shoppers could return to.

Personalization, richer search, reviews, and rewards waited for later phases.

The core experience

The destination came together across three surfaces.

The home led with brand cards anchored to a shopper's last purchase, a personalized mix of brands they might like next. Curated rows and a brand grid ran beyond it.

Categories opened into editorial hero collages, then ran Best Sellers, New Arrivals, and a brand grid below. Load More Brands sat at the bottom. Show More, but with a destination.

Brand pages led with the brand: logo, name, hero image. Category, values, social, and website appeared above the products. Similar Brands at the bottom returned shoppers to the network rather than dead-ending the page.

The supporting patterns

Carousels paced the rows deliberately. One card at a time, swipe to advance.

Search worked as a shortcut, not a starting point. Shoppers used it to narrow results once they had direction.

Density stayed controlled. Brand bios expanded on tap. The menu nested categories alongside brand values. Nothing crowded the page.

Where it landed

The destination was research-grounded, prototyped, and tested. It came together across design, product, and engineering. The business pivoted before launch, and it didn't ship.

The case the research made still holds: discovery is a destination, not a moment.

Mobile discovery homepage for Disco showing the new browsing and recommendation model introduced beyond checkout. Highlights the structured system for exploring brands, evaluating products, and returning to shop, creating a more intentional and repeatable marketplace experience across the product ecosystem.
Desktop view of Disco’s redesigned discovery experience showing the new structured model for browsing and personalized recommendations. Demonstrates how the system elevates product exploration beyond checkout, helping shoppers evaluate brands, compare options, and navigate the marketplace with clearer hierarchy and intentional UX patterns.

Credits